If you have all in one HP printer and if your HP Printer Scanner is not Working but the printer is, then you should read this blog till the end, and you will be able to resolve your issue.
HP Printer Scanner Not Working?
There may be many reasons why your HP Scanning is not Working. Some of the common issues you may be facing like Computer not detecting scanner, pop error, or Scanner not scanning files. These are the most common errors of HP Printer Scanner Not Working faced by a lot of all in one HP printer users.
Steps To Resolve HP Printer Scanner Not Working Problem
Check if your copier is working, Please put a paper that should have something written on it on the HP Printer Scanner tray or copier tray. Press the copy button, if you get a copy of your paper that means your copier is working properly. There is an issue with either the software of your printer or there is a network connection problem.
Troubleshoot using windows tool – Please go to the device and printer page. Please find the path below in the image.
Click Start on your printer and click on the troubleshoot option. If there will be a driver issue or network issue, windows will find it for you and will recommend the best solution to fix this issue.
Redownload and install a new driver for your printer – Please go to HP Official Website and click on software and drivers. Here you need to select the printer option. Next page, you can type your printer name with the model number in it.
Here you will get a few choices:
- Install HP Smart App
- Install diagnostic tool – HP Print and Scan Doctor for windows
- HP Drivers
You can select any of these and HP software will try to fix the issue.
Second Step: Check if your firewall/ Antivirus is stopping the communication
If you are using this printer in the office and if you have an IT person, please take help from them to remove your firewall block.
For the home users, if you are using a free antivirus program then you should remove all of them. If you are using a paid antivirus, then you should contact an antivirus company.
Third Step: Hard Wire Connection
If you are using a wireless connection, then you should try connecting it using a hardwire. In case your USB cable connection is working okay, then you should try reconnecting using wireless.
HP Scanner FAQ :
Question:- How can I fix the HP Printer Scanner not working issue?
Answer:- 1. Check if your copier is working.
- Check if your firewall/ Antivirus is stopping the communication.
- Hard Wire Connection.
Question:- Can I take tech support help for HP Printer Scanner not working issue?
Answer:- Yes, you can call Local Geeks at +1-800-513-4943 and take tech support help for HP Scanner not working issue.
Question:- Name some Tech support for HP Printer Scanner not working issue?
Answer:- Local geeks help is one of the best tech support for HP Printer Scanner not working issue.
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If you are still Facing Problem With your HP Printer Scanner not Working and you want to Fix this issue then, please call our Local Geeks Support Number +1-800-513-4943, so we will be able to fix this online. You can Live chat with our Agent, Click Here