If you have purchased a new cable box from Comcast and you need help activating it, then you have found just the blog you need. Are you aware of the newer X1 box? It can be set up without you to contacting Comcast at all? Yes, you can easily activate your cable box all by yourself through your TV. Also, know that Comcast does not activate cable boxes purchased that are used already. Therefore here in this article, you will learn how to set up and activate a Comcast Xfinity cable box.
Things You Need To Know:
- You should install the new cable box with the cables that came along in the packages so that you can hook the box up to your TV and wall outlet.
- You must turn on your TV and cable box and then enter your phone number to activate the box.
- Once your number is verified, your box will be activated and you will be able to watch Xfinity channels.
How to Activate the Cable Box?
1) First of all, you would need to make sure that your box is on. It will turn on as soon as you connect it to the power bit if not so then you will need to press the ‘Power’ button that is on the top of the case to turn it on. You should see a blue light on the corner of the box when it turns on.
- But if you do not see the setup process on the screen then you should press the ‘Input’ button until you find the right source.
- And then you should see a ‘Welcome’ screen, which will stay up for a while as your box is connecting to Comcast’s cloud services. The older boxes might show an ‘Updating’ screen as they are updating the firmware to provide you with the best experience they can.
2) Next, you need to select your language by using the remote that came in the package you can select your language.
3) And then you need to choose if you would like ‘Voice Guided Instructions’. For this, you need to use the remote and select the ‘No’ or Yes’ button.
4) You will then need to enter the last four digits of the phone number associated with your Xfinity account. Here you can use the number keys or any directional pad on your remote to do this.
Troubleshooting Tips:
1) You must first avoid purchasing used cable boxes. You need to know that all Comcast cable boxes are the property of Comcast and therefore none of them are authorized for sale by other people. So if you purchased a cable box from eBay, Craigslist or any other re-seller, Comcast then will not activate it because it is actually an un-returned rental. Hence you should always choose to get cable boxes directly from Comcast itself only for new services, replacements, or additions.
2) After that, you will need to check your connections as you must know that a weak connection to your wall coax outlet or to the box itself can also be the cause of the activation issues.
3) Now, you should schedule a service visit; because at times bad or old wiring might be the cause of a failure to activate or receive a signal. Moreover, old types of equipment such as amplifiers, boosters and splitters from previous installations can also be the cause of the problem you’re facing. So if this is the situation then you would need a Comcast technician to come to inspect and fix up the lines. You can visit https://www.xfinity.com/support/contact-us contact customer support page to set that up.
4) Next, you have to activate your new equipment quickly. Remember that Comcast recommends that you activate your equipment within seven days of the date of the order. This is because if you wait for too long then this could cause the order processing system to interfere with the activation.
How to Install the New Cable Box?
1) Start by connecting the ‘cable in/RF In’ connection to the cable wall outlet. To do so you need to use a coaxial cable to make this connection and make sure that there is a little slack in the cable so that there is no tension on the connectors.
2) You then need to connect the ‘HDMI to the TV’ port on the cable box to the HDMI port on your TV. Here you can use the HDMI cable that came along with the box, or any other HDMI cable. But you must make a note of the HDMI port that you’re using on your TV so that you can switch to it later easily.
3) Once this is done, simply plug the power adapter into the “power” port on the back of the box and plug the power adapter into a power outlet.
4) After doing so you should switch your TV to the correct input. Now if you have connected the box to an HDMI port on your TV then you will need to switch to the HDMI input that matches that port. And if you have connected the box using a coax cable then you should switch to channel 3 or 4.
5) Finally, you need to connect any additional digital adapters. Now if you have multiple TVs and activate coax outlets then you can choose to use digital adapters to connect your cable to additional TVs. But you should know that each adapter will need its own coax wall outlet.
Conclusion
By now you should be over with the above steps and should be able to activate your Comcast cable box easily without any difficulty. However, in case you come across some sort of glitches then you can call the provided number at any time. The diligent team of technicians will assist you within the shortest time possible with the topmost solutions.
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